The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You really stand out
I would just like to say what excellent service you & your company has. I
have been organising this from London for my rental property in Fairlight
and you have made it so easy. So responsive & helpful (even when its middle
of the night in Australia) and I especially like your connection with Handy
Crew, so that I didn't have to organise a quote & installation separately.
I sent the same query to your competitors, but their service was no where
near as good - you really stand out from your competitors.
Tania, London, UK
Delivery is so so cheap
I recently purchased a washing machine from appliance online after comparing prices and much research, and of course reading all the positive feedback help, I hope this message will convince anyone about online shopping for an electrical appliance, it is the greatest thing! The delivery was done as promised, the product is great, installation and taking away the old machne is free, delivery is so
so cheap!! Thank you thankyou. In addition, I get $50 cashback for paying by paypal, still waitng for the cashback but I am sure they will do as they promised!! THANK YOU AND I WILL KEEP SHOPPING WITH YOU!! KEEP UP THE GREAT WORK.
Sue, Mindarie, WA
BETTER machine, for less money
Using your site actually made me feel good. I mean it actually improved my mood, like a cool breeze can. After 2 hours of phone calls and unreturned messages to shops, I found your site and - 15 minutes later - had found and ordered a BETTER machine, for less money. With free delivery... I mean really, give the opposition a chance at least ;) You've got my vote. Jacki, Tingalpa, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .