The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I don't think I've ever received service like this!
I can't recommend Appliances Online enough! I ordered and paid for my purchase in less than five minutes, could choose a day for (free!) delivery and got a highly competitive price for my new washing machine. The company texted the night before to confirm the scheduled delivery and called by 08:30 to confirm the two-hour window within which they'd deliver..how nice not to have to stay in all morning! The delivery guys were super professional and courteous, took away the old machine and packaging for the new one (again at with charge), moved the new machine into place and connected it for me. I don't think I've ever received service like this.and if I have, then not for many years. A 2014 purchase with the latest technology but with good old-fashioned reliable service with a smile. I'd highly recommend them and will definitely use them again Jaine Edge, MAYLANDS WA
Incredibly efficient service!
I want to compliment Appliances Online & Staff for your incredibly efficient service! Two days ago I ordered a dryer on line and it was delivered yesterday with my old one taken away free of charge! Your website and ease of ordering online and the delivery service was fantastic. I can't stop telling everyone about your great prices and extremely efficient service. Thankyou so much Lynne, Glenelg East, SA
Service was efficient & prompt
I recently bought a Chef wall oven through you, and wish to pass on my thanks for your service from start to finish. Call center girls were lovely, service was efficient & prompt. Delivery boys were on time, courteous and very capable. I am planning on another purchase very shortly. Patricia, Corrimal, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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