The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Every point was ticked
I cannot say how thrilled we were with the service given us by Appliances Online when we purchased a washing machine early this year. Every point was ticked, the quality and attitude of all staff spoken to and seen was excellent and when the old machine was taken away, it was the cherry on the cake. We are now looking for an air conditioner and the first place we've looked is at Appliances Online and now we only have to make our choice and the sale will be yours. You deserve the reputation you got Sally , Ferntree Gully, Victoria
Efficient and friendly service
Thank you for the great customer service - I was initially hesitant to purchase online, but very happy that I did. Efficient and friendly service. I will certainly recommend Appliances Online to my
friends. Philip, Brunswick, VIC
Great service and free delivery
Thanks Appliances Online. I ordered a fridge online on Monday and it arrived at 8am Tuesday morning. Great service and free delivery plus my old fridge was taken away free of charge and the new one installed...can't get any better than that! Thanks also to the delivery guys for their friendly, courteous and professional manner. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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