The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Understanding, informative, knowledgeable
Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards Amberwren Amberwren, Leichhardt, Sydney
A very happy customer
A cheery Hello. Our washing machine went bung again so we decided to buy a new one. We checked out the local firms who we have purchased from in the past. Then I decided to check your site as our daughter has purchased off you before. I found the machine I wanted and better still I liked the price of the 8.5 LG. We phoned and arranged it with Gavin and he arranged for delivery today. Top marks to him and top marks to the two delivery guys. The delivery time was spot on and I can’t think of enough superlatives to say about them. Prices may lead people to buy, but top prices and excellent service makes for a very happy customer who recommend friends and relatives to shop with you. I am thinking next of a refrigerator. Thanks guys we are happy customers. Janice and Tom, Toorbul, QLD
Best service received from online retailer
Just letting you know that this item has been received and that you very much for your service. It was greatly appreciated and possibly the best service received from online retailer. Will certainly be recommending you to my friends. Leanne, Victory Heights, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .