The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A pleasurable and easy experience
I just wanted to thank appliances online for their prompt delivery of my new fridge yesterday. I was amazed at how quickly it arrived and teh guys who delivered it were just fantastic. They phoned me when they were 20 minutes away, moved in the new fridge with no complaints (my house can be hard to access with furniture), they unpacked the new fridge, set it up, and took the old one awaywith no issues whatsoever. It is so rare these days that people deliver on tehir promises and make buying whitegoods a pleasurable and easy experience. I wouldn't hesitate for one secome to purchase my whitegoods from you in the future. Jemima, Marsfield, NSW
High level of customer service
I would like to take this opportunity to thank Appliances on line for their high level of customer service. I
had a dishwasher delivered this morning on time as promised. The two
delivery guys were prompt, friendly and extremely polite. This was my
first purchase from your company and I would have not hesitation in
recommending you to any future clients, family or friends looking to
purchase an appliance. The fact that it was delivered free of charge and
the driver took away the old machine was an absolute bonus. Keep up the good work. Carol, Melbourne, VIC
Cheapest we could find
Thanks for such a great service. Delivery was prompt and exactly on the date we requested which made it so convenient for our tenants who asked for a specific date of delivery. They commented on how professional and pleasant the delivery and installation people were and are also very happy with their brand new stove. The price was the cheapest we could find so that was a big factor in our making our choice, but also the previous good reviews. Will definitely use appliances online again. Minh, St Peters, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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