The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Met competitors price
I bought a washing machine. Not only was it delivered when they said, it was installed, old one removed and boxes taken away. Saleman very proffesional and met competitors price as well. Will definatey be a returning customer thankyou. Now to do the washing, why can't they do that too :(
Helen, Rowville, NSW
Appliances Online Australia I just Love, Love, Love
Appliances Online Australia I just Love, Love, Love that you have brought the opportunity for ordinary people like us the ability to buy, win, and compare appliances in the comfort of our home. I remember finding you by chance, on a sidebar advert. I usually don't pay much attention to those. But I am glad I did take notice, becauseI was in the market for a vacuum cleaner and after looking at all the stores and comparing prices, then asking a question on your home page about the Dyson Vacuum, I purchased the Motorhead, and can only say that the response to my email, the service, speed of deliver and PRICE was nothing short of spectacular! Thanks for making life so much easier for many of us Australians that work and don't have time to go out and shop till we drop hehehehehe (Big Thumbs Up* Leonie Easterbrook, Sheldon, Queensland
Prices were the cheapest that I could find
Appliances Online were probably the most professional company I have ever dealt with. The prices were the cheapest that I could find which is the reason I went with their products. However, the contact made on the day of delivery and the impeccable service of the installation of my appliances were most impressive. Have referred to my friend and she had exactly the same experience. Appliances Online have restored my faith in the retail business and encouraged me to buy on line more often. A special mention must go to a gentleman by the name of LUKE who on several ocassions was the unlucky guy that took our phone call and guided us every inch of the way with measurements regarding our cook top and wall oven. There is no male in this household so we relied on him heavily to reassure us that the appliances would fit. Maureen, Hinchinbrook, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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