The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You are more than a cut above the rest
Hello, I ordered a washing machine yesterday afternoon, and received it today at 11am. This is the first time I have purchased through you, and can not recommend you highly enough. I have never received such service from any other company like yours. The gentleman who delivered my goods was much a credit to your company. From start to finish, it was the perfect transaction I didn't think was possible. I lot of companies offer next day service, but don't deliver. Not only did you live up to what you offered, but it was free. You are more than a cut above the rest. So pleased to recommend you to all my facebook friends too. I will be back for sure. Thank You Karol, Eltham, VIC
Too good to be true
The Bosch Dishwasher that I chose is the absolute best dishwasher ever. I researched for months and was almost going to buy the Fisher & Pakyl but I really did want a Bosch but didnt want to pay too much. Reviews were mixed amongst the cheaper Bosch range however every concern that I had was unfounded. If anyone ever tells you a Bosch Dishwasher does not dry the dishes - they have got it all wrong. With regard to service by AOL - I ordered and it was at my doorstep within 48 hours, old model taken away as well as all packaging. It is all too good to be true.....but it is TRUE. I know because I read it was going to be that easy but I never believed that from way over in Perth it could happen like that. Give it a go - that is all I can say. BTW - the Samsung Beer fridge works a treat too and this was only an afterthought. Liz, Dianella, WA
Customer service is still alive
Just a quick note to say thankyou for the quick deliverery after payment
including the delivery guys who were very helpful. This is our second purchase
from Appliances online and on both occasions we have being very impressed. Keep
up the good work,its great to still see customer service is still alive. Shane, Darlinghurst, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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