The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It was a painless experience that took me only a few minutes
Dear AO,
Our new fridge arrived today. Thank you for your superb service!! It was a painless experience that took me only a few minutes and I appreciate the time frame and the phone calls preceding delivery. Many thanks again, Ros Ros,
The easiest deal & change over he had ever done
Washing machine--Yes it arrived exactly on time—& it works well
after a couple of days for us to work out how. –the way it works is the same as
the one I had before except for a few minor differences. It will do a few extra
things that I have not had the need for yet. My Husband said –“It was the easiest
deal & change over he had ever done” It was all over within 5-minutes. Thank
you for your honest quick service. Syble, Mona Vale, NSW
Service and performance has been excellent
I have just received the goods on this order less than 2 days after ordering. Your service and performance has been excellent and I expect to do more business with your company. David, Newcastle, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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