The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything was awesome
I just received my fridge, 30 min ago and now that's all done and the worry is behind me I'd like to let you know that...
This is the first time I used Appliances Online and I'll be using you again. Everything was awesome: website is user friendly, staff over the phone was very helpful as well as the two delivery guys. Thanks heaps. Ana, Spring Hill, QLD
We are very impressed with your service
We recently purchased a refrigirator from you. We were very impressed with the friendly and helpfull delivery men, the price of the item on your site was $ 994.00 plus $ 16.00 delivery (from Sydney to Canberra) this included instalation and removel of the old fridge. The same fridge was $1390.00 at ***, but they wanted 50.00 delivery and no removal of the old fridge. We are very impressed with your service and have recommended your site to friends. Many thanks. Imke, Garran, ACT
First class customer service & installation
Just wanted to say a massive thank you. Our old washing machine blew up Saturday morning, we ordered a new front loader online that night and it was installed by 2 Appliance Online guys on Tuesday - 3 days! First class customer service & installation, huge range of products and fantastic discounts! Will definitely use again. Helen,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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