The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service of my washing machine yesterday was outstanding
Customer Services Department, Good morning, Just a quick note to say the service of my washing machine yesterday was outstanding, right from the time I ordered on-line can be highly recommended. Delivery was as you said and the person who delivered exactly as you said, Brett was so nice it was no problem even though we live in a Townhouse a back of complex. I have not had service so good for a long time and intend to buy your articles in future and recommend to my friends and family. Today I just wanted to say thank you again.Best Wishes. Jill Everett, SUTHERLAND NSW
Be proud of your staff and their manners
I recently purchased a Haier washing machine from your company. I would like to compliment your staff on their service and good manners, from the lady who took my order over the phone, to the two gentlemen who delivered the machine to my home. You can be proud of your staff and their manners. Regards from one very satisfied customer.
Cath, Campbelltown, NSW
Tuesday morning it was delivered (free!)
Dear Sir/Madam, I found your website by searching the internet over the weekend. You provided a price that was approximately $100 cheaper than retail outlets. On Monday lunchtime I ordered and paid for a clothes dryer online, and by Tuesday morning it was delivered (free!) and our old dryer was taken away (free!). Your service and its quality are exceptional and I wanted to thank you and let you know just how happy I am that I bought my applicance from you. I have already sung, and will definitely continue to sing, your praises to my friends, family, and colleagues. Thank you for providing such an excellent and honest service. It is greatly appreciated. Kind regards, A very happy customer Lisa,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .