The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easiest purchase I have ever made - the online live help tool is excellent
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you! Skye,
A fantastic setup
You guys have a fantastic setup,I requested a change to my delivery time on Saturday evening,asking that you deliver on tuesday not monday,I had an email back from you on the Sunday in the affirmative,a phone call from from your delivery guy resulted in him turning up spot on time,and a very friendly bloke he was too,good on you all and thank you. Brian, Sunbury, VIC
Second time Ive used Appliances online
Thanks for the speedy delivery of my FP washing machine last Friday. This is the second time Ive used Appliances online in the last six months. Your website service is excellent. Bronwyn, Springwood, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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