The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very professional, honest & friendly
We have bought, 3 times from your company now & we have NEVER been disappointed. On Wednesday afternoon, we had a freezer delivered & we would just like to say how GREAT your delivery drivers are. Very professional, honest & friendly. A real pleasure to deal with. Keep up the good work. Tina, Riverstone
For a commendation for his professionalism in handling this problem
Super service for freezer, arrived the following day after being ordered and old one removed. A slight hiccup with manufacturer but Appliances Online kept on top of this... Finally resolved with mfr. I would recommend Andrew for a commendation for his professionalism in handling this problem.. I will definitely be back. Lesley ,
Just wanting to say how happy I was with the service
Just wanting to say how happy I was with the service provided by your company on my recent purchase of a vertical freezer. Meredith,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
hi, are both they auto-defrosted ? helloeatty · 2022-05-23
Good Afternoon,
Thank you for this product question, the fridge will automatically defrost itself however the freezer will require a little attention as this is a manual defrost upright freezer, so this will depend on yourself how often you need to defrost your freezer, generally about every 12 months, some customers may prefer to defrost every 6months, there is no set rule for how often you need to defrost your freezer it is really up to the individual.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
Why the 2.5 star rating? I contacted you couple of days ago with same question regarding the Essato pigeon pair fridge freezer? .. was told it was actually 3.5? Is this the same? Colleen · 2022-02-24
Good Morning,
Thank you for this product question, I have gone onto the Government Energy rating website to view what each products star rating is for you:
EUF246W: 2.5star as per our website all fridge.
EUFR183W: 2.5star as per our website all freezer.
Our website has not changed and both have the same energy rating, this information you are able to view when you are on the product page, please scroll down to view this & other features.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
Where are Euromaid pigeon pair refrigerators made? Karin · 2022-01-23
Good Morning,
Thank you for this product question, these will be coming out of China.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
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