The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Be proud of your staff and their manners
I recently purchased a Haier washing machine from your company. I would like to compliment your staff on their service and good manners, from the lady who took my order over the phone, to the two gentlemen who delivered the machine to my home. You can be proud of your staff and their manners. Regards from one very satisfied customer.
Cath, Campbelltown, NSW
Your ability to get the oven at such a short notice
To the team at Appliances online, I would like to say thank you for your prompt delivery on my oven that I purchased from this website about a fortnight ago. Your ability to get the oven at such a short notice was exceptional especially since your delivery driver had to make a special trip after doing his normal delivery run. I would not hesitate to recommend your site to any of my other friends. Keep up the great work and I am sure sooner or later there will be a new bigger player to the *************, ********** etc. With many thanks Lawrence,
Delivery guys were cheerful, careful and courteous
We were very happy with your service on our recent order. Contact was excellent
in that we were given an accurate time zone of delivery when other
suppliers have had us hang around the whole day for a delivery 'sometime'. The
delivery guys were cheerful, careful and courteous. We will definately be using
Appliances Online again. Robert, Tallebudgera Valley, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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