The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Congratulate you on your two delivery/install staff
We had our new fridge installed on Tue
so thanks for helping to track down the new model. It's a hit in the house,
and the ice and water dispenser seems to making the kids who don't drink
enough water through the day, reverse that trend.
I also wanted to congratulate you on
your two delivery/install staff, Steve and Matt? (sorry Matt?).
These guys worked really well as a team
and looked out for each other during the transfer and install. Steve in
particular mentioned at least twice what a great company it was to work for and how well the staff were treated, and also explained
a little about the company history. They are a genuine credit to your business
and for an 'on-line' business really the only faces the customer will see,
so again, these guys should be considered true assets. These guys seem
to be the humble type, so I'm sure they will be embarrassed about
my praise,, but please ensure their manager sees this.
We need a dryer right now,, so I look
Dallas, Carringbah South, NSW
Delivery guys live up to their promise
I purchased a Washing Machine from Appliances Online on Wednesday and selected next day for delivery. I called to check on the Thursday what
time delivery would be and was told between midday and 2 pm but I would be called before delivery. I was called about 11.45am and told they should be at my house between 13.30 and 14.00. Not only did the
delivery guys live up to their promise but they were pleasant, intelligent and installed my machine efficiently, plus took the oldone away.
Don't go past this company for price and service. I am totally blown away that they keep to their promises. Thank you. Appliances Online. Helen, QLD
I ordered a washing machine yesterday... it arrived today
I ordered a washing machine yesterday... it arrived today. Your price was lower than any other shop and the service superb. - Thanks David,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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