The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Comprehensive and far more on offer at better prices than large retailers
Comprehensive and far more on offer at better prices than large retailers. we are very happy with the fridge we bought and the prompt free delivery. Will be using this site again for future purchases. Appliances Online customer,
Professional, efficient and courteous
Once again Appliances Online has exceeded my expectations
by responding to my problem within an hour of contacting you. Thank you
so much for your advice. I have been so impressed with your
customer service. At a time when retailers are having a difficulty, your
service made the whole purchasing process easy beyond belief. Prior to
ordering from you I visited ****, **** and **** retail stores. I was amazed by how unhelpful and disinterested retail
staff in each store were. I had to interrupt staff as they conversed
with one another. At no time was I asked did I need assistance. And
despite the fact that I really HAD to buy a washing machine I left
without purchasing anything.The whole process of shopping online was
just so easy with your company. And the free delivery was also much
appreciated. And to that end the delivery staff were very professional,
efficient and courteous. They were very good representatives of your
whole service.So thank Jane, Balmain, NSW
Thank you for your incredible service
Thank you for your incredible service. I ordered a fridge online at a fantastic price and the order and delivery were hassle free. The two young gentlemen who delivered the fridge were very careful and very friendly. Nothing was too much trouble. My husband and I have a business ourselves and really appreciate great service. I am delighted with my new fridge and couldnt believe it arrived before christmas. I will be telling everyone about you and lucky for you I have a really big mouth!!! Kym and Gregory, Pacific Pines, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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