The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Driver phoned first as requested
Received delivery this morning and your driver phoned first as requested and removed the old washer. Your service is outstanding and you can be assured I will recommend your company. Many thanks. Diana,
For an honest and thorough and speedy delivery of our Fridge order
To APPLIANCES ONLINE, for an honest and thorough and speedy delivery of our Fridge order.
As a new client, we were apprehensive if you were dependable, but you came through more efficiently than any of the walk in retail stores. You even speedily tracked down an on line glitch and came through with a confidence building reply.
And your delivery crew displayed care in delivery and set up, and removal of the old fridge with a pleasant smile.
Based on what you did this time, we will not hesitate to come to you when an appliance need comes up, and heartily recommend your on-line service without reservation. Martha,
Great customer service
I just wanted to say a big thank for my new fridge which was delivered today. This is the first time that I have used an online company to purchase a major appliance and I have to say it was a very positive experience.I also wanted to mention how much I appreciated the great customer service I received from Brian. I contacted your company yesterday needing a fridge urgently and the fridge I wanted was not in stock. Brian took the time to see what my requirements were and was able to recommend an alternate fridge which could be delivered next day. That is what customer service is all about so thank you. I will definitely recommend Appliances Online to family and friends. Elly, Riverwood, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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